CHECK IN/OUT

Check in is from 3 p.m. to 6 p.m unless otherwise arranged in advance. Check out is by 11 a.m. Late check out or early check in are based on availability and must be arranged in advance. Please call the day before your stay to see if we can acommodate you.

CANCELATIONS
At the time of your reservation, we will charge a 50% deposit (or 100% for one night reservations), which is non-refundable within thirty days of your arrival. Cancelations made within fourteen days of the scheduled arrival date, or twenty one days if the stay includes a holiday, will be responsible for the full cost of the reservation.

CANDLES
We provide tea light candles in guest rooms and lighters. Please do not use matches or bring your own candles.

DAMAGE
Guests staying at Walden Hall are responsible for treating our accommodations and all property with respect and ensuring that their visitors do as well. We reserve the right to charge additional fees for broken or damaged items in your room as well as excessive cleaning due to misuse of property.

GIFT CERTIFICATES
Looking for a unique memorable gift for someone special? Consider a gift certificate for a stay at Walden Hall! You can purchase gift certificates for a certain number of nights in any room, or you may choose to purchase a dollar amount that will go toward a stay. We can only honor official gift certificates issued by Walden Hall. Please email info@waldenhall.com to purchase.

NO SMOKING
If you must smoke, for the health and safety of our guests, smoking is prohibited anywhere in the house and on any attached porches or balconies. Do not leave butts anywhere other than a designated container. For the comfort and health of future guests we reserve the right to apply a $250 charge for guests that violate this policy. Ash trays are available upon request for use on the pool patio or on the lawn only. 

PETS
Well behaved, quiet dogs are welcome in The Emerson Pool Suite for an additional fee of $20 per reservation. In consideration of other guests, dogs are not allowed in the main house or any other guest rooms. We encourage you to include your pet in your daily outings, but you are welcome to leave them crated in the room for short periods of time. Please keep in mind you are responsible for your dog at all times during you visit. Please note we have free range chickens on our property and need to know in advance if you will have a dog with you!

RESERVATIONS
A deposit equal to half the amount of your stay for multi-night reservations and the full amount for single night reservations will be charged to your credit card at the time of reservation. The balance, including incidentals will be charged at check out.

THIRD-PARTY BOOKINGS
We strongly encourage you to make your reservation directly through our website or by calling (540) 764-8000. For the most accurate descriptions, rates, availability and policies, please refer to our website directly. We cannot guarantee amenity or room descriptions posted on other websites or through third-party reservation systems. We cannot make changes to reservations made through a third party.

VISITORS
For your security and to maintain a positive experience for all guests, visitors are limited to 2 per room per day. We ask that all visitors not staying overnight leave the property by 10 p.m. If you would like to arrange for more visitors, please email events@waldenhall.com before your stay and we will be happy to arrange that for you, based on availability.

ALCOHOL

Our ABC License is being renewed and we are not able to serve alcohol on premises at the moment. You may bring your own alcohol and use our glassware located in the main kitchen or the ones provided in your room. Please be advised that no glass is allowed in the pool area.